Terms and Conditions of 689bet — Your Rights and Obligations

By accessing or using any service provided by 689bet — including Sports Betting, casino, e-sports, predictions, the VIP Program, or any other feature available on the platform — you expressly agree to all terms, conditions, policies, and notices described herein.

Acceptance occurs at the time of registration, when you check the confirmation box indicating your agreement to these Terms and Conditions. If you are under 18 years of age, you are strictly prohibited from using the platform. 689bet applies mandatory identity verification and reserves the right to immediately close any account that does not meet the age requirement.

These Terms and Conditions apply together with the Privacy Policy and the rules of Responsible Gambling, which form an integral part of this agreement.

To use the services of 689bet, you must create a personal account by providing the following accurate information: full name, CPF, date of birth, full address, valid email address, and mobile phone number.

Only one is permitted one account per user. Registering multiple accounts with the same CPF, IP address, device, or banking details is strictly prohibited and will result in the immediate blocking of all accounts involved and the cancellation of any balances or bonuses.

The identity verification process (KYC) requires submission of a government-issued photo ID (RG, CNH, or passport) and may also include proof of address and proof of ownership of the payment methods used. 689bet reserves the right to suspend withdrawals until verification is complete.

• You are responsible for keeping your password secure and not sharing it with any third party.
• Any unauthorized access to your account must be reported to support immediately.
• 689bet is not liable for losses resulting from the misuse of credentials that were not reported.
• Registration is exclusively available to residents in Brazil with a valid CPF.

The 689bet offers Sports Betting on football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, and international leagues), UFC, basketball (NBB and NBA), volleyball, tennis, Formula 1, e-sports, and more. Specific rules for each sport are available in the platform's help section.

Bets are processed and confirmed the moment the user clicks "Confirm Bet" and the amount is debited from the balance. Confirmed bets cannot be canceled, except in exceptional cases provided for in the specific rules of the event or by a unilateral decision from 689bet in verified technical error situations.

The odds displayed at the time of confirmation are the odds that apply to that bet. Any changes occurring after confirmation do not affect the outcome of the slip. In cases where odds were published due to a clear and significant error relative to the market, 689bet reserves the right to cancel the bet and refund the amount wagered.

• Live Betting: Markets may be temporarily suspended during high-action moments (goals, red cards). Bets confirmed before the suspension remain valid.
• Cancelled or postponed events: Bets on permanently canceled events are refunded. Events postponed by more than 48 hours will have bets canceled. Events suspended and resumed on the same day keep all bets valid.
• Cash out: The cash out value is calculated in real time and may differ from the expected amount depending on how the event unfolds. 689bet guarantees execution of the cash out at the value displayed at the moment of clicking, provided the market is still active.
• Accumulators: If an event in a parlay is cancelled, the corresponding selection is removed from the slip and the odds are recalculated. The slip remains valid for the remaining events.

The minimum bet at 689bet is R$ 2.00. Maximum limits per event and per market vary depending on the sport and the user's account level.

The casino section of the 689bet offers more than 5,000 games, including slots, live roulette, blackjack, baccarat, crash games such as Aviator and JetX, and live casino tables with real-time dealers. All games are provided by licensed partners and audited by independent bodies.

Casino games use a certified Random Number Generator (RNG), ensuring all outcomes are fair and independent of previous bets. The RTP (return to player) for each game is available in that game's information section.

Technical issues that interrupt an active round will result in the staked amount being refunded. If a round was completed but not recorded due to a technical failure, 689bet will review server logs to determine the correct outcome.

• Minimum bets on casino games vary by game, generally starting from R$ 1.00.
• Live Casino games require a stable connection — users are responsible for the quality of their own internet connection.
• The use of software to automate casino bets is strictly prohibited.

All financial transactions at 689bet are conducted exclusively in Brazilian reais (R$ BRL). The platform accepts the following payment methods:

Deposits: The minimum deposit amount is R$ 10.00. Pix deposits are credited within 2 minutes of payment confirmation. Boleto deposits are credited within 2 business days of payment. Card deposits are subject to approval by the card issuer.

Withdrawals: The minimum withdrawal amount is R$ 20.00. The withdrawal method must match the one used for the deposit and must always be in the account holder's name — 689bet does not process withdrawals to third-party accounts. VIP Program members have Pix withdrawals processed in up to 5 minutes. All other users have a maximum of 24 hours for Pix withdrawals and up to 3 business days for other methods.

• 689bet does not charge fees on deposits or withdrawals, though your bank or payment provider may apply their own charges.
• Full KYC verification is required to process your first withdrawal.
• Withdrawals may be held for security review in cases of suspicious activity, with no set timeframe until the review is complete.
• Bonus balances cannot be withdrawn directly — only the balance resulting from meeting the rollover requirements can be converted for withdrawal.

The 689bet offers a welcome bonus, recurring promotions, and a VIP Program with exclusive benefits. Each promotion has its own specific terms, which take precedence over this general document in the event of any conflict. Specific terms are displayed on the corresponding promotion page.

General rules that apply to all 689bet bonuses:

• Bonuses are granted once per user, CPF, email address, IP address, device, and household. Attempts to claim the same bonus multiple times will result in the cancellation of all bonuses and possible closure of the accounts involved.
• All bonuses are subject to a wagering requirement (rollover) that must be met before any withdrawal. The standard rollover is 20x the bonus amount, unless otherwise stated in the specific promotion terms.
• Casino game bets with an RTP above 97% may not count in full toward the rollover — check the rules of each promotion.
• Unused bonuses expire 30 days after the date of issue, unless otherwise specified.
• 689bet reserves the right to modify, suspend, or end any promotion at any time, without affecting bonuses already granted and currently in the rollover process.

VIP Program: VIP Program benefits — including cashback, personalized bonuses, a dedicated account manager, and priority withdrawals — are determined by the user's current tier. 689bet may adjust VIP progression criteria and benefits with at least 7 days' notice to users active in the program.

Using the 689bet platform means committing to not engaging in any of the conduct listed below. Violating any of these items may result in immediate suspension, permanent account closure, and the withholding of balances while an investigation is ongoing.

• Multiple accounts: Creating more than one account at 689bet using the same CPF or different personal details to bypass restrictions or claim bonuses multiple times.
• Money laundering: Using the platform to deposit, move, or withdraw funds of illicit origin. 689bet reports suspicious activity in accordance with Brazilian legal obligations.
• Match-fixing: Placing bets on events whose outcome the user has insider knowledge of or the ability to influence, including collusion with athletes, referees, or organizers.
• Automation and bots: Using any software, script, or automated tool to place bets, access the platform, or exploit promotions.
• Exploitation of technical errors: Deliberately exploiting platform bugs, glitches, or inconsistencies instead of reporting them to support.
• Payment fraud: Using third-party credit or debit cards, filing unwarranted chargebacks, or engaging in any other form of financial fraud.
• Underage accounts: Creating or maintaining accounts on behalf of individuals under 18, or allowing minors to use your account.

The 689bet collects, stores, and processes users' personal data in compliance with Brazil's General Data Protection Law (LGPD — Law 13.709/2018). The data collected is used to provide services, verify identity, prevent fraud, meet legal obligations, and send account-related communications.

The platform uses 256-bit SSL encryption across all connections and financial transactions. Sensitive data, such as payment information, is processed by PCI-DSS certified partners and is never stored in full on 689bet's servers.

Users have the following rights regarding their data: access, correction, deletion (except where legal retention obligations apply), portability, and the right to object to processing for marketing purposes. To exercise these rights, please contact us at suporte@689bet.click.

For complete information on how your data is handled, please refer to the Privacy Policy of 689bet.

The 689bet makes every reasonable effort to keep the platform available 24 hours a day, 7 days a week. However, uninterrupted availability cannot be guaranteed — scheduled maintenance, third-party infrastructure failures, or unforeseen events may cause temporary downtime.

689bet is not liable for:

• Financial losses resulting from the user's own betting decisions, regardless of outcome.
• User-side internet connection failures that prevent bet confirmation or the execution of cash out.
• Delays in deposits or withdrawals caused by third parties (banks, card issuers, the Central Bank).
• Losses resulting from unauthorized access to the user's account where the user did not report the issue promptly.
• Result changes decided by sports governing bodies (VAR, post-match disciplinary review) are applied in accordance with the relevant competition rules.

If a verified technical error on 689bet's end results in bets being processed under incorrect conditions, the platform reserves the right to cancel the affected bets and refund the staked amounts, with no obligation to pay any winnings calculated based on those incorrect conditions.

Users may request account closure at any time by contacting 689bet. Voluntary closure requires withdrawing any available balance before the account is closed — unconverted bonus balances will be canceled.

689bet may close or suspend an account without prior notice in the following situations:

• Violation of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or any other unlawful activity.
• Providing false information during registration or the KYC process.
• Confirmation that the user is under 18 years of age.
• Request from a competent authority or legal obligation.

In the event of account closure due to a violation, 689bet may withhold the available balance for as long as necessary to complete an internal or legal investigation. If the investigation finds no irregularity, the balance will be returned to the user.

Accounts inactive for more than 12 consecutive months may be subject to a maintenance fee of R$ 5.00 per month deducted from the available balance. The user will be notified by email before the fee is applied.

The 689bet is genuinely committed to responsible gambling. Sports betting and casino games should be treated solely as entertainment — never as a source of income, a way to solve financial problems, or a means of recovering previous losses.

The platform offers the following protection tools, accessible directly from the user area:

• Deposit limits: Set daily, weekly, or monthly caps to control how much you deposit on the platform.
• Forced break: Temporarily suspend access to your account for 24 hours, 7 days, or 30 days.
• Voluntary self-exclusion: Exclude yourself from the platform for a set period or permanently. During the self-exclusion period, 689bet will block your access even if you request reactivation before it ends.
• Time alerts: Set up notifications to alert you when you have reached a certain session time or wagered amount.

If you or someone you know is showing signs of problem gambling, contact 689bet support or visit our Responsible Gambling for information about support resources available in Brazil.

The 689bet reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated to registered users with at least 7 days' notice via the registered email address and by notice on the platform.

Minor changes — such as spelling corrections, wording clarifications that do not alter the substance of the rules, or contact information updates — may be made without prior notice.

The date of the last update is always shown at the top of this document. Continued use of the platform after any changes take effect constitutes automatic acceptance of the updated terms.

These Terms and Conditions are governed by the laws in force in the Federative Republic of Brazil. In the event of any dispute or conflict arising from the use of the services provided by 689bet, the parties agree that the courts of São Paulo — SP shall have exclusive jurisdiction to resolve any disputes, waiving any other venue, however privileged.

689bet operates in compliance with applicable Brazilian legislation governing Sports Betting and online gaming, including regulations from the Ministry of Finance and LGPD standards for personal data protection.

For questions about these Terms and Conditions, complaints, the exercise of data subject rights, or any other matter related to use of the platform 689bet, please reach out through our official channels:

• Live chat: available 24/7 directly on the platform after logging in.
• Email: suporte@689bet.click
• Help Center: Frequently Asked Questions

The 689bet support team operates in Brazilian Portuguese and aims to respond to all email requests within 24 hours.